Your Role As Head of Global Business Process Management, you will shape and lead the evolution of our global process landscape, incl the used methodologies. In this key leadership position, you will empower process experts and process owners to optimize processes across the Sefar Group — all while aligning with our digital strategy and our ERP platform. You will foster a culture of continuous improvement, cross-functional collaboration, and digitalization — helping Sefar achieve operational excellence across functions and locations. Your Tasks: Process Leadership & Vision Drive the Business Process Management (BPM) strategy and ensure its alignment with business priorities Lead and coach the global network of process experts and process owners Promote a culture of innovation and continuous learning Empowerment & Enablement Provide tools, coaching, and methodologies to equip process experts and owners Inspire and support them to identify, design, and implement impactful improvements Ensure strong cross-functional international collaboration and knowledge sharing Process Optimization Ensure end-to-end process improvements, aligned with the capabilities of Infor LN and the Infor CloudSuite Industrial (CSI) – LN Edition Oversee cross-departmental, international projects that enhance quality, and efficiency Prioritize initiatives based on business impact and strategic alignment Agile & User-Centric Ways of Working Apply agile and human-centered design approaches to ensure flexible, efficient, and sustainable processes Foster iterative improvement cycles and feedback loops Performance and Continuous Improvement Define KPIs to measure process efficiency and business value of optimizations Use data-driven insights to refine practices and scale best-in-class approaches Collaboration & Integration Work closely with IT and Operations to align process design with system capabilities Act as a strategic bridge between business and technology teams Learning & Development Build and oversee trainings that raise process excellence across the organization Champion internal development and growth of the global BPM community
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