Job Description In this multifaceted and accountable position, you are responsible for all product quality related tasks during the product life cycle. In concrete terms, this means: You are responsible for the work packages assigned to QMM during new product developments. In addition, you contribute to gain know-how and know-why to ensure that products meet reliability requirements. Deviation management and problem solving, such as concessions and 8D, are also part of your responsibilities. Your tasks will include analyzing customer complaints, including the identification of TRCs (Technical Root Cause) and MRCs (Managerial Root Cause), along with managing any related deviations. You collect, in close co-operation with the quality organization worldwide, customer feedback and observe market trends, for example, concerning application profiles, misuse, external failure costs, perceived quality. You provide input for engineering changes or new product developments. The comprehensive informing of the Purpose Team(s) about product quality rounds off the job profile.
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