AO Foundation

Short Description We are looking for a motivated and talented individual to be part of a team of 5 People and 2 external colleagues. In this role you are surrounded with the newest workplace hardware as also a modern IT infrastructure. Job Responsibilities Provide first-line technical support for users via phone, email and on site for soft- and hardware Installing hardware and commissioning Document and track all support requests in a ticketing system Maintain and update user documentation and knowledge base Support for AO courses and events Collaboration on internal IT projects This position is based in Davos If needed you also support our offices in Zizers Job Requirements Two or more years of experience in a technical support role Education in information technology, IT apprenticeship or similar Strong knowledge of Microsoft Windows Client OS, Office365 E5 and iOS/MacOS User and service-centric thinking Strong problem-solving and troubleshooting skills Excellent communication and customer service skills Ability to work independently and in a team environment Good oral and written English and German language skills Readiness to travel (mainly within CH)

Short Description As Legal & Compliance Manager Digital Law, you will have the opportunity to contribute in a vital role to AO’s global activities and to develop related processes and policies sustainably further. You will be part of an engaged legal team of 3 colleagues and report directly to the General Counsel/Head of Legal & Compliance. This newly created position can be developed into a 100% role. Main Responsibilities The Legal & Compliance Manager Digital Law provides specialized legal support and guidance in the fields of Corporate, IT, Digitalization, and Data Privacy Law. She/he is responsible for advising on matters related to IT contracts, data protection, cybersecurity, data governance and compliance with relevant laws and regulations. The Legal & Compliance Manager Digital Law will work closely with internal stakeholders to mitigate risks and ensure that all-related legal aspects of the business are managed efficiently. The role comprises of operational support as well as of strategic and conceptual work related to Digital Law. Key Responsibilities: Advise and support in IT related contract negotiations Advise and support in global R&D projects Draft, update and maintain policies and procedures related to Digital Law Provide guidance on data protection laws incl. Human Research Laws, ensuring compliance in the handling and processing of personal data Advise on legal issues related to Information Governance, including incident response, data breaches, and support for cyber risk management Compliance: Monitor and ensure compliance with relevant IT/Digital laws and regulations Risk Management: Identify and mitigate legal risks associated with IT/Digital operations, working with cross-functional teams to implement best practices Training & Education: Draft, implement and provide /manage legal training to internal clients on relevant laws, regulations, and internal policies Take responsibility as the lead counsel in different business cases Main Requirements LLM or adequate degree from an accredited law school (Swiss or EU qualification) Minimum of 3 years of professional experience in an in-house role or in a law firm with focus on Digital Law matters, data protection management, data governance management Strong understanding of IT and data governance Excellent analytical and communication skills as well as strong client and solution orientation Ability to work collaboratively with cross-functional teams and to manage multiple projects simultaneously Legal expertise and pragmatism Fluency in English and German is required The role is based in Davos. Work spaces are available at AO Offices in Davos and Zizers Hybrid working model available Preferred Skills: Demonstrated qualifications in digital/IT/data privacy/information governance related law Enthusiasm to constantly learn and apply new knowledge in these fields Background in MedTech and/or medical research is a strong plus

Short Description The AO's Community Development department is seeking a dedicated individual to join our dynamic team focused on the administration of our AO Fellowship programs. With a proactive, reliable, and detail-oriented approach, you will play a key role in providing a memorable and impactful experience for young surgeons participating in our fellowship programs. Main Responsibilities In this role you will be required to manage all aspects of the short-term fellowship program with focus on AO Spine: Daily management of the fellowship, including serving as the primary point of contact for fellows throughout their fellowship experience, providing guidance and support. Monitoring all activities of the fellowship and initiating stipend payments in time. Monitoring the budget for the fellowship program. Application process for the fellowship program, including review of applications for completeness. Facilitating the placement process and monitoring the budget Using Fellowship management system and Salesforce as business tools. Main Requirements BSc or Higher Education „Fachausweis“ in relevant field (Information Technology, Management or Business). Clear and professional communication with fellows, host institutions, and other stakeholders Excellent project coordination skills with accurate and reliable, proactive, structured and detail-oriented way of working. Strong service and people orientation. Effective collaboration within the team, mutual support, and open communication to optimize processes and ensure program success. Excellent in English written and spoken. This role is based in Davos with possibility of hybrid working environment (2 days/week in office required)

Short Description The AO's Community Development department is seeking a dedicated individual to join our dynamic team focused on the management of host clinics for our AO Fellowship programs. With your project manager expertise and proactive, structured approach, you will play a vital role in providing a memorable and impactful experience for young surgeons participating in our fellowship programs. Main Responsibilities In this role you will be required to manage all aspects of the Fellowship Host Center process for all divisions: Oversee the application and approval process for Host Centers across all divisions. Review and process Host Center applications. Monitor approval activities and ensure compliance with established criteria in collaboration with the regional project managers, for certification and re-certification process of the Host Centers. Serve as the primary contact for inquiries regarding the Host Center application and approval process. Collaborate closely with the Program Owner to ensure smooth operation. Manage all aspects of the short-term international fellowship program with focus on AO Spine: Responsible for coordinating the operational alignment of the Spine Fellowship program. Daily management of fellowship, including serving as the primary point of contact for fellows throughout their fellowship experience, providing guidance and support. Monitoring all activities of the fellowship and initiating stipend payments in time. Monitoring the budget for the fellowship program. Application process for the fellowship program, including review of applications for completeness. Facilitating the placement process and monitoring the budget. Manage and update the internal Fellowship Wiki and using Fellowship management system and Salesforce as business tools. Main Requirements BSc or Higher Education „Fachausweis“ in relevant field (Information Technology, Management or Business). Proven record of professional experience in project coordination, customer support or event execution (2-3 years) Clear and professional communication with fellows, host institutions, and other stakeholders. Excellent project coordination skills with accurate and reliable, proactive, structured and detail-oriented way of working. Strong service and people orientation. Effective collaboration within the team, mutual support, and open communication to optimize processes and ensure program success. Excellent in English written and spoken (Spanish is a plus). This role is based in Davos with possibility of hybrid working environment (2 days/week in office required)